FACUA consumers' organisation slams airlines in Spain,34% of those with problems with airline companies named Ryanair,

FACUA consumers' organisation slams airlines in Spain: "The consumers’ organisation FACUA say that 24 of the 37 airlines who advertise in Spain show prices which are lower than what they actually charge. The organisation has criticised ‘the lack of a strong response’ from the Government.

34% of those with problems with airline companies named Ryanair, 24% Vueling and 19% Iberia.

In a report released on Saturday FACUA says the grand majority of the airlines which operate in Spain commit irregularities in the sales of their tickets and the evidence is that the problems are increasing.

Among the most common frauds suffered by passengers are the refusal of the companies to pay compensation between 125 € and 600 €, food drink or accommodation as fixed by European norms, when there are long delays or cancellations. In many cases the airlines fail to tell the passengers of their rights, despite the EU rules saying they are obliged to do so."

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