Home » operators Movistar and Vodafone have been reprimanded for keeping the balance from pre-paid users if they did not recharge their cards within a certain time. » operators Movistar and Vodafone have been reprimanded for keeping the balance from pre-paid users if they did not recharge their cards within a certain time.

operators Movistar and Vodafone have been reprimanded for keeping the balance from pre-paid users if they did not recharge their cards within a certain time.

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Fraser Trevor

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Title: operators Movistar and Vodafone have been reprimanded for keeping the balance from pre-paid users if they did not recharge their cards within a certain time.
Author: Fraser Trevor
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They have been keeping the balance on pre-paid cards when lines have been out of use Mobile phone operators Movistar and Vodafone have bee...

They have been keeping the balance on pre-paid cards when lines have been out of use

Mobile phone operators Movistar and Vodafone have been reprimanded for keeping the balance from pre-paid users if they did not recharge their cards within a certain time.

Consumers’ organisation FACUA says that Consumer Authorities in both Madrid and Andalucía have opened files on the matter as a consequence of their complaints placed a year ago.

They say that users should demand the money to be repaid. The balance was removed generally after a period of between seven and 13 months as the operators also removed the number.

Read more: http://www.typicallyspanish.com/news/publish/article_27771.shtml#ixzz14PfePf4J