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Title: Santander sends statements out to wrong addresses - Business News, Business - The Independent
Author: Fraser Trevor
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Santander sends statements out to wrong addresses - Business News, Business - The Independent: "Santander has compounded its reputation...
Santander sends statements out to wrong addresses - Business News, Business - The Independent: "Santander has compounded its reputation for poor service by sending the bank statements of up to 35,000 customers to the wrong addresses.

In the past week, current account holders with the embattled Spanish banking group have received the first page of their own statement and pages two and three of another customer's.

Names, account numbers and recent transactions were listed on the statements, potentially exposing affected customers to the risk of identity theft. Santander insisted the details were not sensitive enough to allow fraud, but has briefed branch and call-centre staff to take inquirers through the full security system before allowing them access to accounts."

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